I canceled in 2023, have no access to the program, but realized I’ve been charged $7.99/mth ever since. After no luck with customer service, I found many people online complaining about the same issue. I’m going to have to contact my bank. I wrongly assumed a scholarly app would be trustworthy. I was mistaken. Don’t sign up with this service unless you don’t mind being charged well past your cancellation date. Good luck.