Hi. I purchased a gift subscription for a Christmas present. They never received the email telling them that they received a gift. I've tried to reach someone to help me through email support, but no one is answering me. Please help!!!!

eillasa that email is the same third party support "vimeo" history hit hired out. good luck they are horrid

Horrid doesn’t even begin to describe the nightmare I am experiencing with this supposed customer service Hahaha! I have been in contact with them via email for months now and they have fobbed me off to a variety of different places. I don’t have an accessible account, I can log in but can’t access any content yet

Now I can’t add comments- this is ridiculous

OMG! What a nightmare. I wish I never saw this streaming service. 😫

Customer service is dreadful.

I’m in the same situation. I’ve done everything in my power to cancel, but I can’t even log into the account. Big scam and no customer service number. Any suggestions from anyone who was successful????